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AI could upend food delivery

L1 · CuriousIndustry & BusinessThe Verge AI$· 10/7/2026

Shows how AI threatens incumbents across industries by changing consumer interaction patterns.

AI Summary

DoorDash is warning restaurants about AI startup Bites, highlighting how AI agents could disrupt food delivery by removing direct consumer relationships.

Excerpt

DoorDash, the leading food delivery app, processed 970 million orders in its second quarter this year and generated $4.5 billion in revenue. A 10-person startup called Bites is a blip in comparison: It has just around 300 restaurants signed up in the Bay Area, where it's operating as a pre-seed startup. But this summer, Bites caught DoorDash's attention. In August, a slew of restaurants in the Bay Area received a strange email from DoorDash, warning businesses that they may be listed without the

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